Monthly Archives: October 2009

A New Network Monitoring Service

Welcome back eveyone to another edition of our newsletter.  This month we promised to introduce you to Voice over Internet Protocol (VoIP).  However, there is a New Network Monitoring Service out and we did not want to delay in telling you about this exciting new technology.  Also, more tips and tricks as promised. 

SMB is excited to talk about a new Network Monitoring Service now available. This is an easy-to-use, affordable, managed service, aimed directly for you – the Small and Medium Business Enterprise. It boasts being the best monitoring tool and best reporting tool.
 

The Key Benefits of our Network Monitoring Service are:

networkmonitoring1. Cut Costs – This will happen because the software will detect and identify all problems before they become disasters, and with early detection, there will be early resolution avoiding costly production down time. It will also fix other problems before they occur such as disks filling too quickly, Exchange growing too large, failed anti-virus updates and incomplete backuo jobs. Again, proactive support as well as the affordability of is Service.

2. Boost Service Levels – With this service, your support goes from being reactive, to proactive. Simply put, when something goes wrong, instead of you trying to fix it yourself, and when that fails, you call us, leading into a longer down period; the monitoring service tells us about the problem before any down time happens, so that we can address it before it becomes a disaster.

3. Stay focused on Your Core Business – with the Advanced Network Monitoring capabilities of this service providing managed, external, proactive support, this means that you no longer have to worry about your network issues but remain fully focused on your core business – your customers.

Why you should choose our New Networking Service:

1. 24/7 Monitoring – Because we support much more than our clients’ servers, round the clock checks in a wide range of systems that are critical of client’s operations including:

  • RAID and SNMP checks
  • PING checks
  • Bandwidth and website monitoring
  • Windows service failures
  • Disk space thresholds
  • Performance loads
  • Disk health.

2. Daily Server and Workstation Health Checks – Small issues will be spotted before they become disasters with a Daily Health Check of Client’s systems. This will decrease downtime and resolution efforts to ensure:

  • Anti-virus patterns are up-to-date
  • Tape backup is complete
  • Exchange Information store size is within defined limits
  • Disk health and consumption rates are in order
  • Event logs are not showing any important critical errors

With the addition of Workstation Monitoring, alerts can be recieved on important issues such as:

  • AV
  • Disk space
  • Disk health
  • Windows services
  • Event logs
  • Trouble will be seen and dealt with before disaster can strike.

3. Reporting Tool: The Network Monitoring Service also provides, comprehensive reports about your system so that you will always be informed abou the status of your network. This feature will also allow you to predict your IT budgets and aid in the decision making process of the direction that you want to take your network.

4. Ease of installation and setup – this is a brilliant feature that must be bragged about, because it means that there will be

  • Minimal disruption to your productivity
  • Installation can be done remotely
  • No special hardware required
  • Affordable

What you get:

Rather than just server monitoring, the Network Monitoring Service takes a more rounded approach to IT support. With this system, monitoring will be conducted on your Raid arrays, remote offices, ISP connections, bandwidth usage, your website and your server. In short, this software will allow us to monitor the key parts of your whole system that cause the most grief and alert us, enabling proactive support that allows for greater care of you at less cost.

For further information, you can contact us here.

Rating 4.00 out of 5